Privacy Policy

Effective Date: 02/06/2026

BTS Trustee (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information (such as name, email address, phone number)
  • Message and communication data submitted through forms
  • SMS/text message consent information
  • Technical data such as IP address, browser type, and cookies

2. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and provide services
  • Send appointment reminders, updates, and service-related communications
  • Send SMS/text messages when you have opted in
  • Improve our website and customer experience

3. SMS/Text Messaging Terms

By providing your phone number and opting in, you consent to receive SMS messages from BTS Trustee regarding trustee services, account updates, appointment reminders, and related matters.

Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.

Consent to receive SMS messages is not a condition of purchase or service.

4. How We Share Your Information

We do not sell your personal information. We may share your information only with:

  • No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. All the stated categories in this Privacy Policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
  • Service providers who help us operate our business
  • Legal authorities if required by law

5. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve functionality and analyze website performance.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

7. Your Rights

You may request access, correction, or deletion of your personal data by contacting us using the information below.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

BTS Trustee
Email: info@btstrustee.com
Phone: 818.475.6750

You may also contact us through the contact form on our website.